Privacy Policy
Introduction
We are committed to protecting your privacy and ensuring your personal information is handled responsibly.
This Privacy Policy outlines how we collect, use and protect your information when you visit our website, place an order or interact with our business.
By using our website, you agree to the terms of this policy.
Information We Collect
We may collect personal information including:
Your name
Email address
Phone number
Billing or delivery details
Order information
Any information you provide through contact forms or newsletter sign-ups
We may also collect limited technical information such as your IP address and browsing activity to help improve our website.
How We Use Your Information
Your information may be used to:
Process and manage orders
Respond to enquiries
Provide customer support
Send newsletters or updates if you have subscribed
Improve our website and services
We will only use your information for purposes related to our business.
Newsletter Subscriptions
If you subscribe to our newsletter, we may send occasional updates about events, products, seasonal offerings and news from the patisserie.
You may unsubscribe at any time using the link provided in our emails.
Sharing Your Information
We do not sell, rent or trade your personal information.
Your information may be shared with trusted third-party providers where necessary to operate our website and services, including:
Payment processing providers
Website hosting platforms
Email newsletter platforms
These providers only receive information necessary to perform their services.
Data Security
We take reasonable steps to protect your personal information from misuse, loss or unauthorised access.
However, no online transmission can be guaranteed completely secure.
Cookies
Our website may use cookies to improve your browsing experience and help us understand how visitors use our site.
You can disable cookies in your browser settings if you prefer.
Access to Your Information
You may request access to the personal information we hold about you, or ask for it to be corrected or removed.
To make a request, please contact us directly.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page.
Contact
If you have any questions about this Privacy Policy or how your information is handled, please contact us.
